Privacy Policy

Privacy Policy 

Last updated: 22/9/2025 

1. Compliance with Law 

This policy aligns with the Personal Data (Privacy) Ordinance of Hong Kong and other applicable privacy standards. 

2. What We Collect 

Personal data may be collected when: 

• You submit an inquiry, use a contact form, register an account, or make a purchase. 

Collected information may include: 

• Name, email address, phone number, company name (optional), mailing address (for bookings), and any other data provided in forms. 

Our website may also collect non-personal data (like IP address and device/browser details) through cookies or analytics tools. 

3. Use of Data 

Personal data is used only for legitimate business needs, such as: 

• Responding to inquiries, handling reservations, providing updates (with consent), and facilitating bookings with third-party providers. 
  
  

4. Sharing and Disclosure 

We do not sell your personal data. Disclosure is limited to: 

• Providers supporting reservations, travel, or payment processing; 

• Legal or regulatory authorities if required by law. 
  
  

5. Cookies & Analytics 

Our website uses cookies to improve navigation and service performance. Cookies may be disabled in your browser, but this could affect some functionality. Aggregate data may be collected for statistical analysis. 

6. Data Security & Retention 

The Company applies technical and organizational safeguards to protect your data from unauthorized access or accidental loss. Personal data is kept only as long as necessary to meet the stated purposes or comply with legal obligations. 

7. Your Rights 

You have the right to: 

• Access, correct, or request deletion of your data. 

• Unsubscribe from communications at any time. 

• For requests, contact general@connexustravel.com  or write to our Hong Kong office. 
  
  

8. Third-Party Links 

Links to external websites are provided for convenience only. The Company is not responsible for privacy practices or content of third parties. 

9. Children’s Data 

Our services are not intended for persons under age 16, and we do not knowingly collect data from minors. 

10. Updates to Policy 

We may update these terms and policies at any time. Changes take immediate effect when posted. Continued website use means acceptance of any changes. 

11. Language 

These terms may be translated for reference. In the event of discrepancies, the English version prevails.